Maintenance & support: we never sleep

We think the most telling test of a supplier or partner comes after the sale: when you need support.

By their very nature, security systems aren’t nice-to-haves – they’re an essential part of the infrastructure of your business. That’s why we have an extensive team of engineers out on the road, tracked by GPS, and with ready access to the architecture and detail of your system.

You will find Interphone Security Group supports your systems with the same energy and professionalism you experienced when we installed them. We also offer a range of contracts, to reflect the level of support you need.

• Gold, which provides an enhanced fully comprehensive Service Contract
• Silver, which provide a Premium Service Contract
• Bronze, which provide a cost effective Service Contract

We also welcome enquiries for one-off projects or repairs.

ISG are proud to say that we have the ability to take over the maintenance contracts of sites that we have not installed. These sites undergo a full comprehensive engineering check which allows us to advise clients of were modifications need to be made.

We provide the same level of service on these sites as if it was installed by ISG. In addition, by taking the maintenance and having a strict preventative and a speedy emergency response service we are able to take all the problems away from Property Managers and Facility Managers.

Support Desk

At ISG, we’re proud to support our systems – 24/7 if needs be.
Keep these numbers handy:

24 hour Service Engineering Number 0845 0345 331
Email: security@interphonesecurity.com